Privacy Policy & Data Protection
Last updated: January 2026 • Orbytes Global Solutions
1. Commitment to Data Privacy & Protection
Orbytes Global Solutions ("Orbytes", "we", "our", or "us") respects your privacy and is dedicated to protecting the personal and operational data entrusted to us. This Privacy Policy outlines our procedures concerning the collection, storage, encryption, and disclosure of information when you access our website or engage our Managed Security, Managed IT, Cloud, and Consulting services.
2. Information We Collect
We collect information strictly necessary to provide high-reliability enterprise IT services:
- Contact Information: Full name, professional work email, corporate phone number, company name, and physical office location.
- Technical & Telemetry Data: IP addresses, browser types, session analytics, and device specifications collected via essential cookies to ensure web security and performance.
- Service Telemetry: In the context of our MSSP and MSP client contracts, telemetry logs, network firewall alerts, and endpoint health metrics ingested into our Security Operations Center (SOC).
3. Regulatory Compliance (GDPR, HIPAA, SOC 2)
We adhere to the highest international cybersecurity and privacy standards:
- HIPAA: For healthcare partners, all Protected Health Information (PHI) is processed strictly under signed Business Associate Agreements (BAAs) with AES-256 encryption.
- GDPR: EU citizen data is processed under strict lawful bases, honoring data subject rights including access, rectification, portability, and deletion.
- PCI-DSS: Cardholder data environments are segregated with zero local retention of raw payment credentials.
4. Terms of Service
All technology services, managed SLAs, and consultation advisories delivered by Orbytes Global Solutions are subject to individual enterprise Master Services Agreements (MSAs), Statements of Work (SOWs), and Service Level Agreements (SLAs).